Terms of sale for Atcha
Last changed 19 October 2026.
Who sells
The seller is Atcha. Contact: hello@atcha.me. See also the support page.
What you buy
You buy talk time in Atcha. The time is used when you give a talk with translation. The audience never pays and needs no account.
- 1 hour for NOK 59.
- 5 hours for NOK 249.
- 20 hours for NOK 899.
Prices are in Norwegian kroner including VAT. In the iPhone app, the App Store shows the price in your currency.
How the time is used
- An hour of talk with translation into all languages uses 1 hour.
- An hour where the audience can also listen (Read aloud) uses 3 hours.
- Time is drawn while the talk is on, one minute at a time. Pause uses no time.
- When 10 minutes are left, you are told. When the time is used up, the talk ends as if you pressed End. The room and its code stay.
Free time and expiry
New accounts get no free time. An account that got 60 free minutes before 19 October 2026 must use them within 30 days of its first sign-in. Bought time never expires.
Payment
In the iPhone app you pay through Apple (in-app purchase). On the web you pay through Stripe with a card, Apple Pay or Google Pay, once purchases on the web are open. The time is added to the account as soon as the payment is confirmed.
Right of withdrawal and refunds
Purchases in the iPhone app are refunded through Apple (reportaproblem.apple.com). For purchases on the web you can withdraw within 14 days as long as the time has not been used; write to us and we refund through Stripe. Refunded time is taken off the balance.
Account
You sign in with Apple. You can delete the account at any time in the app or on the website. Unused time is lost when the account is deleted and cannot be refunded after that. Read about privacy in the privacy policy.
The service
Atcha uses AI to turn speech into text and translate it. The translation may contain errors, and the text comes a few seconds after the speaker. We do our best to keep the service available, but cannot promise that it always works.
Law and disputes
Norwegian law applies. If you disagree with something, write to us first. Consumers can also complain to the Norwegian Consumer Authority and the Consumer Disputes Commission.